FAQ
GET THE FAQS
Need assistance with your Ten Pin Inn reservation? We are happy to assist with any questions, concerns or inquiries you may have. Below, you will find a list of the most Frequently Asked Questions by our guests.
How do I contact the front desk?
Just dial ‘0’ from your in-room phone, or dial 509.764.7500 for the front desk
What is your check-in/check-out times?
Check-in: 3pm / Check-out: 11am (ask about late checkout for an additional fee)
What are acceptable payment methods?
For your convenience, we accept all major credit cards
Do you charge a security deposit?
There is a $100 refundable security deposit on all Suites. There is also a $100 refundable security deposit for local area residents on any room reservation.
Is there a cancellation fee?
We have a cancellation policy of 24 hours before check-in time
Is breakfast included in the price?
Free continental breakfast is served Monday through Friday from 5 am to 9:00 am and on Saturday and Sunday from 6 am to 9 am.
Do you offer corporate/group rates?
Yes, we offer special rates and incentives for group room blocks, dial 509.764.7500, or email us.
Do children stay for free?
Yes, all children under 12 can accompany their parents for no additional charge.
What is the closest airport?
Grant County International Airport.
Is there a hotel Airport Shuttle?
We have Uber and Taxi service available.
Do you offer free parking?
Yes, we have ample guest parking.
Does hotel have a gym?
Yes.
Does the hotel have a pool?
Yes, you can
learn more about our pool here
Do you offer an outdoor area that we can grill our own food?
Yes.
Can I add special requests to my reservation?
Yes, the ‘Special Requests’ field can be found on our Checkout page, but please keep in mind that not all requests can be honored.
Do you have smoking/non-smoking rooms?
All of Ten Pin Inn & Suites are smoke-free. We have multiple designated outdoor areas to smoke.
Are you pet–friendly?
Ask us about our dog-friendly rooms ($25 per pet per night upgrade).
Do you have rooms that have services for those with disabilities?
Yes we have ADA compliant rooms available.
Do all rooms have a refrigerator?
Yes, mini fridge.
Do the guest floors have ice machines?
Yes.
Do you have an elevator?
We do not have an elevator. Access to the second story of the hotel is through one of three interior stairways at opposite ends and in the center of the building.
How may we be of assistance?
Are you interested in planning an unforgettable
experience at Ten Pin Inn & Suites? Our seasoned and
professional staff can help you with every detail of your
stay.